Q&A's
Earrings
All of our earrings are 100% handmade, and 100% unique. This means that each piece we make are different, no two pairs are the same!
How do you make the earrings?
All of our earrings are made with resin, glitter, alcohol inks and pigments. We use companies within Australia to source these products through.
The stud backings, hoops and dangles are all sourced within Australia.
How can I take care of my earrings?
Like any piece of jewellery, we recommend that you take care of our earrings through storing in a cool, dry place. After wearing we also recommend keeping out of direct sun as resin can discolour if exposed to long periods within the sun.
Please keep your earrings away from Perfumes, Lotions, Deodorants and Moisturises.
Please ensure that if your earrings have tassels, you hang these on a jewellery board, and do not get your tassels wet.
Do the Earring colours come exactly as they appear on the website?
We have 100% faith that you will not be disappointed with your earring colours when you receive them, however please keep in mind the screen can slightly alter/change the colour. We ensure we capture the most accurate image of our image. Rest assured- All of our pieces sparkle and glisten in the sun and in our opinion, look much better in real life!
Do I need to be concerned with irritation to the ear?
All of our backings are made with 100% surgical grade steel so the likelihood of irritation to the ear is extremely minimal. We do however advise if they do irritate your ear, to wear them in short periods of time, or discontinue wearing them. We do not offer refunds once earrings have been purchased due to health and safety reasons, so please consider this when making a purchase.
Do you have an option to 'Design my own' earrings?
Exciting news! Each month we will open up our page for 24 hours, where we will be taking custom orders. Please refer to the 'design your own' section within our menu bar for more information!
Do you wholesale?
We would be thrilled to offer wholesale! If this is you please contact starryskiescreative@gmail.com and we can chat further!
Choking hazards- Please ensure that you keep your earrings away from children at all times to prevent choking hazards.
Door Mats
Are your doormats long lasting?
While we do our very best to seal your doormats, like any, they will wear overtime. Our Doormats have proven to last over long periods of time, however please keep them outside of direct rain.
How can I create my own?
All of our doormats are currently available through custom orders only, so please use our contact page to send through your design and idea, or alternatively you can reach us through our facebook and instagram as well!
What is the price of your door mats?
Our regular size doormats start at $50.00
Our extra large size doormats start at $75.00
This excludes postage/delivery
Personalised Products
As mentioned in our party and event planning and shop custom section, we offer a range of products that you will often see advertised through our social media pages. Please don't hesitate to message or email us if you are interested in making an order.
All custom orders are taken through Ashleigh's availability and sometimes this option may not be available.
For all of our postage shipping information, please refer to our shipping section.
For all of our refund and exchange information, please refer to our returns and exchange policy section.